Privacy Policy
Last updated: 03.09.2025
Published: 03.09.2025
Information we collect
How we use your information
Sharing of information
Data Retention
your privacy rights
Cookies And Tracking
Security
Amrit Palace (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our restaurant, use our website, or purchase our products and services.
01.
Information we collect
We may collect the following categories of information:
Personal information
- Name, email address, and phone number.
- Billing and shipping address.
- Payment information (processed securely by third-party providers, we do not store full payment details).
- Information provided during reservations, catering orders, or event bookings.
Order and transaction data
- Items purchased (food, beverages, products).
- Delivery preferences.
- Order history.
Technical and usage data
- IP address, browser type, operating system, and device information.
- How you interact with our website (pages visited, clicks, time spent).
- Cookies and similar tracking technologies.
Marketing and communication data
- Your preferences for receiving promotional emails, SMS, or newsletters.
- Responses to surveys, feedback, or reviews.
02.
How we use your information
We use your information to:
- Process, confirm, and deliver your food orders or online purchases.
- Manage table reservations, catering requests, and event bookings.
- Handle payments and issue invoices.
- Communicate with you about orders, deliveries, or support requests.
- Provide loyalty programs, gift cards, and promotional offers (with your consent).
- Improve website functionality, user experience, and customer service.
- Comply with applicable legal, tax, and regulatory requirements.
03.
Sharing of information
We may share your data with trusted third parties, including:
- Payment processors (e.g. banks, card services, online payment platforms).
- Delivery and logistics providers for food or product shipping.
- IT and hosting providers to operate our website and services.
- Marketing platforms (if you have subscribed to our communications).
- Legal or regulatory authorities when required by law.
We do not sell or rent your personal data to third parties.
04.
Data Retention
We keep your personal data only as long as necessary to:
- Fulfill your orders and provide services.
- Meet accounting, tax, or legal obligations.
- Resolve disputes and enforce agreements.
After this period, your data will be securely deleted or anonymized.
05.
Your privacy rights
Depending on your location, you may have the following rights:
- Access: request a copy of the data we hold about you.
- Correction: update or correct inaccurate personal data.
- Deletion: request that we delete your data when no longer needed.
- Restriction: limit how we process your information.
- Portability: receive your data in a structured, machine-readable format.
- Opt-Out: unsubscribe from marketing emails or SMS at any time.
To exercise your rights, contact us at info@amritpalace.com
06.
Cookies and tracking
Our website uses cookies and similar technologies to:
- Enable core site functionality (shopping cart, reservations).
- Analyze website usage and improve performance.
- Provide personalized recommendations and offers.
You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.